Field Notes

7 dispatches and counting

The practices that survive when the calendar empties out.

How to translate vague written feedback into something you can act on Monday morning.

A new-client form built around the questions that prevent the worst mid-matter surprises.

Building toward something that survives the next downturn, the next baby, the next breakdown.

What people across the firm are actually using LLMs for this quarter, with the prompts and the failure modes.

The gap between the website's 'we' and the office's 'we' — and why clients can smell it.

Why the people who log the most aren't the ones moving the firm forward — and what's actually being measured behind the scenes.